Your washing machine is acting up, laundry is piling high, and you’re left wondering: should you call a plumber, or is it time to ring up an appliance repair specialist? It’s a common dilemma that can leave many homeowners feeling stuck.
Knowing who to call not only saves time and money, but also gets your routine back on track faster. In this article, we’ll clear up any confusion and guide you on the right steps to solving your laundry woes.
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Do Plumbers Fix Washing Machines? A Complete Guide
When your washing machine suddenly stops working, it’s natural to wonder who you should call for help. Some people immediately think of calling a plumber, but is that always the best choice? Let’s explore the truth about plumbers and washing machine repairs, so you can make an informed decision and get your laundry routine back on track quickly.
Who Fixes Washing Machines: Plumbers or Appliance Repair Technicians?
The short answer: plumbers do not typically handle washing machine repairs, but there are exceptions. Let’s dive deeper into the reasons why.
What Plumbers Do
Plumbers specialize in the water systems in your home. Their expertise includes:
- Installing and repairing pipes and water lines
- Fixing leaks, clogs, and drainage problems
- Installing appliances that use water, such as washing machines, dishwashers, and water heaters
What Appliance Repair Technicians Do
Appliance repair technicians are trained specifically to:
- Diagnose and fix mechanical and electrical issues in appliances
- Replace broken parts inside the appliance (like motors, pumps, sensors, and control boards)
- Handle complex repairs involving the internal workings of the washing machine
Where’s the Overlap?
There are times when a plumber’s expertise is needed during washing machine installation or repair, especially when:
- A new water line or drain needs to be installed
- The washing machine is leaking due to a water supply issue, hose problem, or clogged drain
- There’s a flood or backup related to your home’s plumbing system
However, most internal washing machine problems require an appliance repair specialist.
Breaking Down Washing Machine Problems: Who to Call?
Knowing whom to call depends on the type of issue you face. Here’s a practical breakdown:
1. Washing Machine Won’t Turn On or Complete Cycles
Call: Appliance Repair Technician
These issues are usually electrical or mechanical. If your machine won’t start, is stuck mid-cycle, or shuts off unexpectedly, the problem may involve:
- Faulty switches or wiring
- Worn-out motor or belt
- Broken control panel
2. Washer Isn’t Spinning, Draining, or Agitating
Call: Appliance Repair Technician
Failure to spin or drain is commonly caused by:
- Clogged drain pump (unless the clog is beyond the appliance, in the house’s pipes)
- Defective lid switch or door latch
- Worn-out or jammed motor
3. Water Leaking From the Washing Machine
Call: This depends on the leak’s source.
- If the leak is from a hose or the water supply connection: Plumber.
- If the leak is from inside the machine, such as a faulty internal pump, seal, or gasket: Appliance Repair Technician.
- If you aren’t sure, have the plumber check connections first. They can let you know if you really need an appliance expert.
4. Standing Water or Slow Drainage in Laundry Area
Call: Plumber
Plumbers handle blockages or backups in the household drains that aren’t part of the washing machine itself.
5. Installing a New Washing Machine
Call: Plumber (for new connections) AND/OR Appliance Installer
- For hooking up water lines, drain hoses, or new plumbing, call a plumber.
- For setting up the machine or troubleshooting it after installation, appliance technicians are the best choice.
When Should You Call a Plumber for Washing Machine Issues?
You should contact a plumber if:
- The water supply hose to the washer is leaking
- There is a burst pipe in the laundry area
- Water is backing up into the washer from the drain (indicating a blocked drain)
- You need new water lines, shut-off valves, or drain lines installed
- The washing machine shakes or moves because the drain or water lines weren’t installed properly
Basically, if the troubleshooting leads to your home’s plumbing system—not the machine itself—a plumber is the right professional.
When Is an Appliance Repair Technician Needed?
Choose an appliance repair technician if:
- The washer will not turn on, spin, or drain, and there are no visible leaks or plumbing issues
- There are strange noises, burning smells, or error codes on the display
- You notice water inside the washer but the hoses look fine
- The problem clearly comes from inside the appliance, such as broken parts, wiring, or controls
Some appliance repair services may also offer help with water connections, but their main expertise is with the appliance itself.
Benefits of Calling the Right Specialist
Getting the right expert saves you time, money, and frustration. Here’s why:
- Faster Repairs: The specialist can diagnose and fix the problem quickly without guesswork.
- No Extra Charges: You’re less likely to pay for unnecessary visits if you call the correct professional.
- Peace of Mind: You’ll know the issue has been fixed properly to prevent future breakdowns.
- Protects Warranty: Many washing machines require a certified technician for repairs to keep warranties valid.
Typical Challenges & Misunderstandings
Sometimes, the line between plumbing and appliance repair isn’t clear. Here’s what homeowners often get confused about:
- Leaks: Not all leaks are plumbing issues. Internal washer parts can leak, too.
- Power Issues: If the machine won’t turn on, it could be an electrical or control issue, not plumbing.
- Draining Problems: Slow drainage may be a washer pump problem (appliance) or a clogged drain (plumbing).
- Installation: Improperly installed hoses can cause leaks, but so can a worn-out washer gasket.
If you’re not sure, start with a plumber for external water or drainage issues; if the problem’s inside the machine, go with an appliance repair expert.
Practical Tips for Washer Maintenance and Repairs
Follow these best practices to keep your washing machine and plumbing in good shape:
- Check Hoses Regularly
- Inspect both hot and cold water hoses for bulges, cracks, or leaks.
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Replace hoses every 3-5 years, or sooner if you notice any wear.
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Clean the Lint Filter and Drain Pump
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Remove built-up lint or debris that can clog hoses or pumps.
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Ensure Proper Installation
- Make sure the washer is level and hoses are tightly connected.
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Use only manufacturer-approved parts for replacements.
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Don’t Overload
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Adding too many clothes can strain internal parts and cause imbalances.
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Address Issues Promptly
- Small drips or odd noises can quickly turn into bigger (and more expensive) problems.
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Turn off the water supply and power to the machine if you see leaks or flooding.
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Keep a List of Trusted Professionals
- Know the contact information for a reliable plumber and appliance repair service in your area before trouble starts.
How to Decide Who to Call: A Quick Decision Guide
If you’re still unsure, follow these simple steps:
- Look for Visible Water Leaks or Flooding
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If water is pooling around the washer or leaking from hoses/walls: Call a plumber.
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Check for Error Codes or Strange Behavior
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If the machine displays an error or behaves unusually: Call an appliance repair service.
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Consider Recent Changes
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Did you just move the washer or have work done recently? Poor installation may cause both plumbing and appliance problems.
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Ask for Referrals
- Sometimes, a professional will advise you to call a different specialist if the issue is outside their expertise. Trusted service providers often work together.
Summary: Plumbers and Washing Machines—A Team Effort
In most cases, plumbers handle external water and drain issues connected to your washer, while appliance repair technicians tackle internal mechanical and electrical repairs. Installing a new washer or fixing a water leak behind the machine? Call a plumber. Having trouble with the washer’s drum, buttons, or cycles? Reach out to an appliance repair pro.
By matching the problem with the right professional, you’ll save time, avoid unnecessary expenses, and get your washing routine back to normal faster.
Frequently Asked Questions (FAQs)
1. Can a plumber fix all types of washing machine problems?
Not usually. Plumbers are experts in water supply and drainage, but not in the mechanical or electrical components of the machine. For most washer breakdowns, you’ll need an appliance repair technician.
2. If my washer leaks water on the floor, whom should I call first?
If the leak is coming from a hose or the water connection, call a plumber. If the leak is from inside the washer (like underneath or in the door area), contact an appliance repair technician.
3. Who should install my new washing machine—plumber or appliance installer?
A plumber should connect new water or drain lines. If it’s a simple swap with existing connections, an appliance installer or delivery team can likely handle it.
4. Why do plumbers sometimes refuse to repair washing machines?
Most plumbers aren’t trained in appliance mechanics or electronics. Fixing problems inside the washer is outside their skillset—these jobs require specialized tools and knowledge.
5. Is it ever a good idea to try fixing a washing machine yourself?
You can handle minor issues, like cleaning filters or replacing hoses. However, for electrical or internal mechanical problems, it’s safest to hire a professional. DIY mistakes might void your warranty or cause more damage.
By understanding the strengths of both plumbers and appliance repair experts, you’ll always know who to call for fast and effective washing machine repairs.