When your washing machine suddenly stops spinning or starts making strange noises, it can throw your whole day off. Who do you call to get it fixed—and could you handle it yourself?
Knowing the right person for the job saves you time, money, and stress. In this article, we’ll explore who’s best equipped to repair your washing machine, when to DIY, and tips for finding trustworthy help. Get ready to bring laundry day back on track!
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Who to Call to Fix Your Washing Machine (And How to Tackle Repairs Yourself)
Is your washing machine acting up? Don’t worry, you’re not alone! Washing machines are household workhorses, but like any appliance, they can break down or function less effectively over time. When that happens, knowing who to call—or what steps you can take yourself—can save you time, money, and a whole lot of stress.
In this guide, you’ll discover who fixes washing machines, what issues you might be able to troubleshoot on your own, and when it’s best to call for professional help. We’ll break down common problems, offer practical advice, and answer your most pressing questions about washer repairs.
Who Should You Call to Fix a Washing Machine?
When your washing machine is on the fritz, two main options stand out:
- Professional Appliance Repair Technician
- These specialists are thoroughly trained to identify and repair a wide variety of washer brands and models.
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Calling a pro is the quickest route if you lack time, tools, or technical know-how.
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Authorized Service Provider
- For newer appliances still under warranty, the manufacturer may recommend (or require) using their approved service network.
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This keeps your warranty intact and ensures correct parts are used.
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Handyperson or Local Appliance Repair Service
- For minor issues, some handypersons or skilled local repair shops can help.
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Not all handypersons specialize in appliances, so ensure they’re experienced with washing machines.
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DIY (Do-It-Yourself)
- Many washing machine issues have simple fixes that don’t require a technician.
- Tackling the problem yourself can save money and boost your home-repair confidence.
Common Washing Machine Problems and How to Fix Them
Let’s walk through the most frequent washer woes, identify which you can try to fix, and highlight those that should be left to a professional.
1. Washing Machine Won’t Start
Possible Causes:
– Machine unplugged
– Tripped circuit breaker
– Faulty lid switch
– Door not closed properly
DIY Fixes:
– Make sure the power cord is securely plugged in.
– Check your breaker box for a tripped switch.
– Ensure the washer door or lid is fully latched.
– Inspect the lid switch (often found on top-loaders) for visible damage.
Professional Help Needed:
– If the control panel is malfunctioning or wiring issues are suspected, it’s best to call a repair technician.
2. Washer Won’t Drain or Spin
Possible Causes:
– Blocked or kinked drain hose
– Clogged pump filter
– Worn-out drive belt
– Malfunctioning water pump
DIY Fixes:
– Examine and straighten the drain hose.
– Clean out the pump filter (usually accessible through a small panel).
– Remove any visible obstructions such as coins, lint, or small clothing items.
Professional Help Needed:
– If the washer still won’t drain, or if you suspect a faulty pump or internal mechanical failure, call a pro.
3. Washer Is Leaking Water
Possible Causes:
– Damaged door seal (front-loaders)
– Loose hose connections
– Overloaded washer
– Detergent overdose (too many suds)
DIY Fixes:
– Check the door seal for tears or debris.
– Tighten hose connections at the rear.
– Ensure you’re not overfilling the washer.
– Use High-Efficiency (HE) detergent for HE machines, and follow dosage directions.
Professional Help Needed:
– If seals or internal hoses are worn out or cracked, a trained technician should replace them.
4. Washer Is Noisy or Vibrates Excessively
Possible Causes:
– Unbalanced load
– Machine not leveled
– Worn-out shock absorbers or suspension springs
DIY Fixes:
– Redistribute the clothes evenly inside the drum.
– Adjust the washer’s legs so it sits flush on the floor.
– Remove any objects stuck between the drum and tub (coins, hairpins).
Professional Help Needed:
– Replacement of shock absorbers or springs is generally a job for a service technician.
5. Bad Smells from the Machine
Possible Causes:
– Mold or residue in the drum, door seal, or detergent drawer
DIY Fixes:
– Clean the drum and rubber seals with a mixture of hot water and vinegar or a washer cleaning tablet.
– Leave the door open between washes to air out the interior.
Signs You Should Call a Professional
While many issues are easy to fix, some call for professional skills. Reach out to a service technician if you encounter:
- Electrical issues (e.g., sparks, burning smell, panel malfunctions)
- Persistent leaks after checking hoses/connections
- Drum fails to spin, even with correct load size
- Unusual grinding, squealing, or banging sounds from inside the machine
- Issues involving internal wiring or complex electronic controls
How to Find a Reliable Washing Machine Repair Service
Choosing a trustworthy technician is important for a successful repair.
Tips:
– Ask friends, neighbors, or family for recommendations.
– Search for insured and certified appliance repair businesses.
– Check online reviews and ratings.
– Confirm that the service is experienced with your washer’s brand and model.
– Ask for an estimate before authorizing the work.
Cost Considerations
Washing machine repair costs can vary, depending on:
- The nature and complexity of the problem
- The brand and model of your washer
- Local labor rates
- Whether any parts need replacing
Typical costs:
– Minor repairs (like unclogging a drain hose): Low ($75-$150)
– Moderate repairs (belt or pump replacement): Medium ($150-$300)
– Major repairs (motor or control board replacement): High ($300+)
If your washer is old or needs costly repairs, you might consider replacement. Compare repair costs to the price of a new machine before deciding.
DIY Washing Machine Troubleshooting: Step-by-Step
If you’re ready to try a repair, follow these basic safety steps first:
- Unplug the Washer: Always disconnect from power before working on your machine.
- Turn Off Water Supply: Shut both hot and cold water valves off.
- Wear Gloves: Protect your hands from sharp edges or dirty water.
- Keep a Towel Handy: For surprise leaks or drips.
Easy DIY Troubleshooting Steps
- Power Issues
- Check outlet with another device.
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Reset any tripped breaker.
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Water Issues
- Inspect supply lines for kinks.
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Clean water inlet filters if water is slow to fill.
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Drainage Issues
- Detach drain hose to clear blockages (catch any water in a bucket).
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Clean the pump filter accessible from a panel at the bottom (for front-loaders).
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Door/Lid Issues
- Remove lint or detergent buildup from the latch or seal area.
Tip: Always consult your washer’s manual for specific troubleshooting advice.
Practical Tips for Washing Machine Maintenance
Keep your washer running smoothly with these best practices:
- Use the right detergent and don’t overuse it.
- Leave the door open between loads to prevent musty odors and mold.
- Clean the detergent dispenser and drum regularly.
- Check hoses periodically for cracks or leaks.
- Balance the load before starting a cycle.
Benefits and Challenges of DIY Washer Repair
Benefits:
- Saves money on labor costs.
- Boosts your confidence and skills.
- Can be quicker if the part/problem is simple.
Challenges:
- Risk of injury without proper precautions.
- You may void the warranty if you disassemble protected parts.
- Complex repairs may require special tools or skills.
If you ever feel unsure, don’t hesitate to contact a professional.
Summary
A malfunctioning washing machine can disrupt your entire household routine, but you have options. For minor problems—like a clogged drain hose or a noisy spin—you may be able to fix it yourself. Always practice safety first, read your owner’s manual, and recognize when a repair job is best left to the experts. For persistent, complex, or electrical issues, calling an experienced appliance repair technician is the smartest move. Regular maintenance can prevent many common problems and help your washer last longer.
Frequently Asked Questions (FAQs)
1. How do I know if my washing machine is worth repairing?
If repair costs are less than half the price of a new washer and your machine is less than 8 years old, it’s usually worth fixing. For older models or those with costly issues (like motor failure), replacement may be more economical in the long run.
2. Can I repair my washing machine myself?
Absolutely! Many minor issues, like clogged drains, leaking hoses, or door seal cleaning, can be fixed with basic tools and a bit of patience. For electrical or complex repairs, it’s safer to call a professional.
3. How often should I perform maintenance on my washer?
Every 1-3 months is a good rule of thumb. Clean the drum, door seals, and dispensers regularly. Check hoses for wear and ensure the machine is level for optimal performance.
4. How long does a typical repair take?
Simple fixes (like cleaning a filter or unclogging a hose) might take less than 30 minutes. Professional service calls for moderate repairs usually last 1-2 hours, depending on the issue and parts.
5. What voids a washing machine’s warranty?
Opening the machine, using incompatible parts, or damage from improper installation can void the warranty. Always check your manufacturer’s terms and use authorized service providers when possible for repairs during the warranty period.
With the right approach, you can restore your washing machine’s performance—either with a quick DIY project or the help of an experienced pro. Happy washing!